Filter by
  • Harold D

    TIFFIN, OH | 2017 GMC Acadia
    Confirmed Service Review
    May 26, 2023
    Had oil change and tires rotation done. Appointment at 2:00 p.m. I waited at dealership, and on my home by 2:50 p.m. Everyone there was very professional. Service management went over safety check list. Be back in another 5,000 miles. Thank you!

    Response from Baumann Chevrolet Buick GMC

    May 29, 2023
    Harold, thank you so much for your positive comments about Baumann Chevrolet Buick GMC INC! If you have any further questions, please give us a call. We're always happy to help!
  • Rebecca N

    BETTSVILLE, OH | 2017 Chevrolet Traverse
    Confirmed Service Review
    May 4, 2023
    The mechanic working on my car told me the battery was the issue. Told him it was the alternator and what was going on. Stated he ran another test and it was the battery. Bought new battery and he said they would put it in for me and never said there would be a charge. Made a point to have them run the diagnostic test again and guess what- the alternator needed replaced. Called when repairs were completed and told me my told was going to be 265ish and when I got there to pick up my car price was over $300. They charged me $29.95 to replace a battery that my husband could have done while we were there. Never once did they tell me they were going to charge me! Very very poor customer service on your

    Response from Baumann Chevrolet Buick GMC

    May 9, 2023
    Rebecca, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (419) 447-6612 to discuss your concerns, as your satisfaction is of utmost importance to us.
  • Sharon S

    TIFFIN, OH | 2018 Chevrolet Trax
    Confirmed Service Review
    April 17, 2023
    Dillon is the gentleman who changed the oil and rotated the tires and is ALWAYS so kind and helpful. Austin was also so very kind and helpful in answering all my questions and Tim has helped me before too. I am so grateful for their patience.

    Response from Baumann Chevrolet Buick GMC

    April 18, 2023
    Sharon, thank you for your kind review; we are happy to pass along your comments to the team here at Baumann Chevrolet Buick GMC INC! If you have any further questions, please don't hesitate to reach out!
  • Christopher H

    BLOOMDALE, OH | 2016 Chevrolet 1500 Silverado
    Confirmed Service Review
    March 4, 2023
    Great job. Very fast and efficient. Only negative would be that they did not reset the computer after performing oil change.

    Response from Baumann Chevrolet Buick GMC

    March 7, 2023
    Christopher, we appreciate you taking the time to leave us this feedback. We hope you have a great day!
  • Edward L

    TIFFIN, OH | 2019 Chevrolet Traverse
    Confirmed Service Review
    March 3, 2023
    Satisfied

    Response from Baumann Chevrolet Buick GMC

    March 6, 2023
    Edward, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
  • Randy W

    CAREY, OH | 2022 GMC 2500HD Sierra
    Confirmed Service Review
    February 27, 2023
    All good

    Response from Baumann Chevrolet Buick GMC

    March 1, 2023
    Randy, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
  • Jason C

    ALVADA, OH | 2022 GMC 1500 Sierra
    Confirmed Sales Review
    February 17, 2023
    Rick was very helpful and made my buying experience as easy as possible.

    Response from Baumann Chevrolet Buick GMC

    February 20, 2023
    Jason, we're happy you found Rick to be so supportive during your experience here at Baumann Chevrolet Buick GMC INC. Please let us know if there is anything else we can do for you; we are more than happy to help!
  • Jeffrey F

    TIFFIN, OH | 2021 Chevrolet Suburban
    Confirmed Service Review
    February 9, 2023
    Always treated great and always happy with Baumann!

    Response from Baumann Chevrolet Buick GMC

    February 11, 2023
    Jeffrey, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!
  • Douglas S

    SYCAMORE, OH | 2020 Chevrolet 1500 Silverado
    Confirmed Service Review
    February 5, 2023
    very professional

    Response from Baumann Chevrolet Buick GMC

    February 6, 2023
    Douglas, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!
  • Tammy E

    TIFFIN, OH | 2023 Chevrolet Equinox
    Confirmed Sales Review
    December 29, 2022
    As soon as I walked in I was met by Rick Riedel who listened to what I was looking for and helped me every step of the way. I would recommend him to all my family and friends.

    Response from Baumann Chevrolet Buick GMC

    December 31, 2022
    Tammy, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!